Let me do your talking
Every now and then, a thought about my years in airline operations comes out of nowhere.
Suddenly, I’m right back at the airport, thinking about the people, the departures, and everything that had to come together to get a flight out.
It’s funny how a job can stay with you long after you’ve left it.
What thought takes you straight back to an old job or career?
The first time I dated a girl older than me, I was a junior in high school and she was a senior.
I was shy as hell. She was beautiful, and every time we went somewhere together, part of me couldn’t believe I was there with her.
She even took me to her senior prom. All these years later, I still remember how that felt.
What’s a first from your younger days that has stayed with you?
A voice can be polished and technically perfect—and still not feel believable.
Sometimes the small imperfections are what make someone sound human.
When you hear a commercial or corporate video, what matters more to you: a perfect voice or a believable one?
We talk a lot about making connections, especially online. But clicking a button doesn’t create a professional relationship.
That starts when somebody actually pays attention—reads what you wrote, responds with a thought, follows up, or takes thirty seconds to send a personal message.
A connection is a number. A relationship begins when there’s a reason to remember the person behind that number.
I’ve been seeing more of that lately, and it reminds me that real conversations still matter.
So what turns an online connection into a professional relationship for you?
I’ve sat through training sessions where the instructor knew the material inside and out—but couldn’t explain it in a way anyone could understand.
Knowing the material and knowing how to teach it are two very different skills.
What makes someone a good teacher or trainer in your eyes?
Talent may get you noticed.
Reliability gets you called back.
In every business I’ve worked in, people remember whether you did what you said you would do.
When you hire someone, which matters more—talent or reliability?
Mistakes happen in business. Sometimes they’re unavoidable.
What bothers me isn’t necessarily the mistake—it’s when someone doesn’t do what they promised, avoids taking responsibility, and then charges you more even though the job wasn’t done.
I can continue doing business with someone who simply says, “Hey, I blew it. Here’s how I’d like to make it right. Can we come to a mutual understanding?”
Admit it. Communicate. Make it right.
Has the way someone handled a mistake ever earned back your trust?
I’ve been thinking about something…
I see a lot of talk about “reach” on social media.
I’m far from an expert, but is reach really the goal—or is it what happens after someone stops scrolling?
A view is nice. A real conversation is better.
What makes you stop and join a conversation here?
#VO #Connection #SocialMedia #Community
People think voice-over begins when
you step up to the microphone.
I don’t think it does.
I think it begins when you listen—really
listen—to what the client is trying to create.
Every project has a certain feeling behind it.
My job isn’t to make it sound the way I want.
It’s to help bring my clients vision to life.
The microphone comes later.
First, you listen.
Is there one thing or maybe more that your work has taught you about listening